A visit route in a museum
Every work becomes an information point: visitors use the kiosk or their phone and receive in-depth content in several languages and a map of the room.
People at the center: museums, kiosks and marketing.
Proximity also means speaking to the right people when they need it: a museum that guides the visitor, a kiosk that answers, a screen that knows what to say. Without profiling anyone.
People at the center: museums, kiosks and marketing.
Proximity also means speaking to the right people when they need it: a museum that guides the visitor, a kiosk that answers, a screen that knows what to say.
Collections, visit routes and events in a single management system: every artwork becomes an information point.
A kiosk welcomes, guides and answers the questions of whoever approaches.
Screens show the right message based on context and on how many people pass by, without profiling anyone.
Treasure hunts and checkpoint routes turn the visit into a guided game.
Why it matters.
Museums, fairs and venues open to the public welcome many visitors every day, but often do not know what they liked, where they stopped or when they need help. A kiosk that answers and a screen that changes its message turn passing through into a dialogue.
The challenge is to do it without profiling anyone: context, meaning where you are, how many people are there and what time it is, is enough to choose the right content, and data stays aggregated and anonymous.
How it works, layer by layer.
From the touchpoint to aggregated data, in five layers.
- Touchpoint
- Kiosks, screens, apps or QR codes: the interface visitors interact with, written with WebUIFlow and adapted to the device.
- Context
- Approximate position, time, crowd level and chosen language decide which content to show, without identifying the person.
- Services
- Museum, Concierge, Advertising, Events and Treasure hunt are independent Nebula microservices, which can be activated one at a time.
- Data
- Visits, routes and interactions are recorded in aggregated form on PostgreSQL, with a dedicated schema for each organization.
- Governance
- Access, rate limits and roles are handled by the service kernel, with a log of operations.
Ready-made services, to activate one at a time.
The functions for interacting with people are reusable Nebula microservices: each activates on its own and integrates with the ones you already use.
- Museum
- Management system for collections, artwork records, visit routes and ticketing.
- Concierge
- Kiosks and digital assistants that welcome, guide and answer the questions of whoever approaches.
- Advertising
- Messages on screens and kiosks chosen according to context and how many people pass by, without profiling anyone.
- Events
- Programs, registrations and attendance for fairs, exhibitions and events.
- Treasure hunt
- Routes with checkpoints: the visit becomes a guided game.
Use cases.
Concierge in a venue open to the public
A kiosk at the entrance guides visitors, answers frequent questions and alerts staff when a person is needed.
Treasure hunt for schools and families
A stage-based route with checkpoints turns the visit into a game: each stage unlocks on the spot and a summary appears at the end.
Data, integrations and standards.
Collections arrive from existing archives and systems through import; screens update over the network; ticketing and bookings connect through APIs. Interfaces are native or web and use the same data model.
Privacy, security and compliance.
- No profiling
- Content follows the context, not the person: no accounts are needed and interactions are recorded only in aggregated form.
- Consent and transparency
- If a service requires personal data, such as a newsletter or event registration, consent is explicit and revocable.
- Data per organization
- Each museum or venue has a separate database schema: one customer's data is never mixed with another's.
How to start.
- 01
Analysis and scope
We define objectives, audience and touchpoints with you, and choose the first service to activate.
- 02
Pilot on a real case
We activate a service in a room, a stand or an event and measure what works.
- 03
Extension
We add services and venues reusing the same data and interfaces, without redoing the architecture.
- 04
Operation and support
Updates, monitoring and staff training are planned from the start.
Words worth knowing.
- Digital signage
- Screens and kiosks whose content is updated remotely and can change according to context.
- Digital concierge
- An interactive assistant, on a kiosk or phone, that guides the visitor and answers the most frequent questions.
- Proximity
- The link between a service and the place where the person is, without needing to identify them.
- Multi-tenant
- A single platform that serves several customers, with data and settings kept separate for each.
Frequently asked questions.
Do visitors need to install an app or create an account?
No. The services work from kiosks and screens, or from a web page opened with a QR code, with no installation or registration.
Can you integrate the management system we already use?
Yes, when it exposes an API or allows data export. We import collections, calendars and events and keep them aligned with the rest of the platform.
How is the result measured?
With aggregated indicators: visits per room, dwell times, most frequent questions and route completion. No data identifies a person.
The other areas.
Places
Indoor and outdoor localization, augmented reality search and contextual digital signage.
Open the pageTerritory
Multi-tenant GIS for public bodies: maps, open data and aggregated flows of people.
Open the pageProcesses
Predictive maintenance and statistical process control on machines and lines.
Open the pageSensors
IoT and Edge AI: models on the device and nodes that coordinate.
Open the pageSoftware
Custom software and cloud platforms, one sheet at a time.
Open the pageDo you have a venue, a museum or an event to make interactive?
Tell us about the place and the audience: we'll choose together the first service to activate.
Let's talk